Our Android app has been in Google Play for a month now and we’re somewhat surprised by how quickly it has taken off. We even got chosen for the staff picks list!
One can easily lose perspective when spending a lot of time working on one thing. It’s human to doubt that you’ve done well enough and be sceptical at times. That’s why it’s great to have validation from others. It helps you to keep doing what you do and feel good about it. However, what makes it possible to improve is not positive feedback. It’s the negative feedback that allows you to see where you could have done better or failed. The first step is to recognize the problem.
While going through the reviews for our Android app, I saw that people were getting really passionate. Currently our app requires the user to sign up for an account. Our initial idea was that the app would store the documents, so you don’t lose them and that they are always available to you. That means remote syncing and therefore requires signing up.
However, the frustration that people feel towards compulsory registrations is understandable. It’s a fact that there are a lot of opportunists out there that have no regard for privacy. No matter how much they advocate the opposite. I would not be a frequent user of bugmenot.com if we were living in an ideal world.
That is why we have decided to make sign-up optional on our mobile apps. This comes with a drawback however. If you lose your phone or accidentally wipe your SD-card you lose your receipts as well. Unless you have been rigorously backing up your phone that is.
There’s still an issue with the currency selector that has been happening at least on Samsung Galaxy Note. We would appreciate if a volunteer with this issue selecting the currency would be in contact so we can solve the problem.
The camera activity on Android seems to be problematic on some phones. There is a wide variety of different devices out there and we are looking into device-specific issues if they persist. We are considering crowdsourcing as an option for testing our app on as many platforms as possible.
If you have any questions, problems with our app or would like to volunteer as a tester please drop us mail at email@example.com
Please continue sending us your feedback and
Thanks for liking our app!
If you are reporting a bug on your mobile device, we would appreciate the following information:
- Phone model
- Firmware version
- What you were doing when the problem occurred.
- Your email address if you are willing to give some more details on the problem if needed.